Digital Room
Senior Product Manager
- Salt Lake City, Utah
- Remote
- full time
- $130k–$165k/year
- Posted today
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About the role
We are actively hiring a Senior Product Manager for our company. This is a remote position.
Duties & Responsibilities
E-commerce Purchasing Experience Ownership
* Own and continuously improve the eCommerce Purchasing experience across Digital Room brands. Drive enhancements to product configuration, pricing presentation, cart, checkout, payment, and other key conversion experiences.
* Identify customer pain points and opportunities to reduce friction throughout the purchasing journey.
* Advocate for customer needs and ensure purchasing experiences are intuitive, efficient, and effective.
* Provide thought leadership by identifying emerging eCommerce trends, best practices, and innovative approaches that enhance the online purchasing experience.
Product Planning & Execution
* Define and manage the roadmap for the eCommerce Purchasing Experience.
* Translate business objectives, customer feedback, and data insights into actionable product requirements.
* Create business cases, user stories, acceptance criteria, and success metrics for product initiatives.
* Lead prioritization efforts to maximize customer and business value.
* Drive initiatives from concept through launch, ensuring timely delivery and measurable outcomes.
* Continuously evaluate and improve product management processes, workflows, and cross-functional collaboration to increase delivery efficiency and product quality.
Conversion Optimization & Experimentation
* Lead initiatives focused on conversion rate optimization (CRO) and checkout performance.
* Analyze customer behavior, funnel performance, and abandonment trends to identify improvement opportunities.
* Partner with UX and Engineering to design, implement, and evaluate experiments and A/B tests.
* Monitor key performance indicators and use data to drive continuous improvement.
Platform & Checkout Optimization
* Partner with Engineering and QA to improve the performance, reliability, and scalability of purchasing experiences.
* Drive initiatives focused on: Product Configuration Experience.
* Cart Experience.
* Checkout Optimization.
* Payment Experience.
* Mobile Purchasing Experience.
* Conversion Funnel Performance.
* Ensure product enhancements meet quality, usability, and performance standards.
Commerce Operations & Enablement
* Partner with Operations Integration (OI) to support product launches, pricing updates, promotions, and product configuration initiatives.
* Improve processes and capabilities that enable faster and more accurate deployment of customer-facing purchasing experiences.
* Collaborate across teams to ensure operational readiness for new features and enhancements.
Analytics & Performance Management
* Define and track key purchasing and conversion performance metrics.
* Analyze customer behavior, purchasing funnels, and transaction performance to identify trends and opportunities.
* Develop business cases and ROI analyses to support prioritization and investment decisions.
* Regularly communicate results, insights, and recommendations to stakeholders and leadership.
Cross-Functional Collaboration & Influence
* Partner closely with Engineering, QA, UX, Marketing, Content, Digital Media, OI, and Leadership teams to deliver high-impact initiatives.
* Facilitate cross-functional planning, alignment, and prioritization.
* Build strong relationships across teams and drive accountability for shared outcomes.
* Communicate roadmap priorities, project status, risks, and business impact to stakeholders.
Qualifications
* 8+ years of Product Management experience.
* 5+ years managing eCommerce products and customer-facing experiences.
* Proven experience optimizing eCommerce Purchasing Experiences, including product configuration, cart, checkout, payment, and conversion funnels.
* Strong experience with conversion optimization, experimentation, and A/B testing.
* Experience with analytics platforms such as Google Analytics, Adobe Analytics, Heap, Mixpanel, Contentsquare, or similar tools.
* Experience working closely with UX, Engineering, QA, Marketing, and Operations teams.
* Strong analytical and quantitative skills with the ability to translate data into actionable insights.
* Excellent communication, collaboration, and stakeholder management skills.
* Experience building business cases, defining product requirements, and prioritizing initiatives based on customer and business impact.
Preferred Qualifications
* Experience in eCommerce, online retail, print, manufacturing, marketplace, or catalog-driven businesses.
* Multi-Brand experience is strongly preferred.
* Experience with product customization and configuration workflows.
* Experience working with complex product catalogs, configurable products, and customer-facing eCommerce experiences.
* Experience optimizing cart, checkout, payment, and conversion experiences.
* Experience working with eCommerce platforms, checkout systems, payment integrations, experimentation tools, and analytics platforms.
* Experience using experimentation, customer analytics, and funnel analysis to improve conversion and reduce abandonment.
* Experience leading large cross-functional initiatives without direct authority.
* MBA or equivalent business and product management experience.
For further information on the Digital Room, please explore our website www.digitalroominc.com [http://www.digitalroominc.com/]
What are the perks and benefits of working at Digital Room?
* Collaborate with leading print professionals in a fast-paced, high-tech, safe, and enjoyable environment
* Competitive pay and growth opportunities.
* Comprehensive health, dental, and vision coverage (location-specific).
* Employer match 401(k) up to limits.
* Company-sponsored Life and AD&D Insurance.
* Flexible Spending Account and voluntary benefits.
* Paid holidays and PTO.
* Employee discounts on all products.
* Company-sponsored training and certifications.
* Fun workplace and wellness events, and more
Please note: Actual compensation within the range will depend on various factors, including the individual’s skills, experience, qualifications, and applicable laws.
Skills
- Product management
- E-commerce
- Conversion rate optimization
- A/B testing
- Product roadmap
- Data analysis
- User stories
- Stakeholder management
- Cross-functional collaboration
- Product configuration
- Checkout optimization
- Payment integration
- Funnel analysis
- Business case development
- Customer experience
- Analytics platforms
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