Blue Shield of California
Product Manager - Principal, Stellarus
- Oakland, California
- Hybrid
- full time
- $168k–$252k/year
- Posted today
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About the role
Your RoleÂ
The Product Management team drives the strategy and delivery of digital
solutions that empower members to make informed healthcare decisions. Your work
will shape how millions of members access and understand their healthcare
benefits. The Product Manager, Principal will report to the Sr. Director,
Product Management.Â
In this role, you will help advance Stellarus’ mission by delivering solutions
that meet the needs of our health plan customers. You will ensure digital
experience components such as Benefit Coverage, Cost Transparency, Provider
navigation and Claims are clear, transparent, and easy to use for members. This
position focuses on building scalable, member-centric solutions that reinforce
Stellarus’ value to payer customers and drive innovation in healthcare. You will
lead initiatives to integrate AI and machine learning into digital products,
creating intuitive, predictive and personalized member experience for all
Stellarus customers
Our leadership model is about developing great leaders at all levels and
creating opportunities for our people to grow – personally, professionally, and
financially. We are looking for leaders that are energized by creative and
critical thinking, building and sustaining high-performing teams, getting
results the right way, and fostering continuous learning.
RESPONSIBILITIES
Your WorkÂ
In this role, you will:Â
* Define product strategy and direction across a domain, shaping long-term
vision and roadmap to deliver user-centric, measurable solutions aligned with
business and customer outcomes.
* Lead discovery across product areas, synthesizing insights from users,
stakeholders, workflows, data, market signals, and operational needs to
define complex problem spaces and drive product-market fit.
* Drive product direction by aligning requirements, prioritization, expected
system behavior, and user experience across teams to ensure cohesive
execution and scalable outcomes.
* Influences cross-functional delivery across product areas, aligning
engineering, design, data, QA, operations, and stakeholders to ensure
cohesive, scalable product and platform solutions.
* Partner with engineering and domain leaders to guide decisions involving
architecture, APIs, integrations, data flows, permissions, reliability,
dependencies, security, and technical trade-offs.
* Define and evolve product KPIs across a domain, using data and insights to
guide strategic decisions, measure adoption, and evaluate product/platform
success.Â
* Lead go-to-market and adoption strategy across product areas, ensuring
alignment between product capabilities, user needs, quality expectations, and
business outcomes.Â
* Define approaches to compliance and risk across product areas, ensuring
consistent handling of regulatory requirements and guiding vendor and build
vs. buy decisions.
QUALIFICATIONS
Your Knowledge and ExperienceÂ
* Requires a bachelor’s degree or High School Diploma/GED and 4 years of
additional relevant experience in lieu of a degree
* Requires 10 years of prior relevant experience
* Requires experience contributing to product vision, strategy, and roadmap
execution aligned with business, customer, and user needs
* Requires proficiency translating customer, business, regulatory, and workflow
needs into clear product requirements, user stories, acceptance criteria,
expected system behavior, and backlog prioritiesÂ
* Requires proficiency working with engineering and QA on technical product
delivery, including APIs, integrations, data flows, permissions, system
behavior, dependencies, reliability considerations, and delivery trade-offsÂ
* Requires portfolio-level thinking - investment prioritization across multiple
product areas/domainsÂ
* Requires experience defining operating models/governance (intake,
prioritization, decision rights, KPIs)Â
About Stellarus and the Ascendiun Family of Companies
Stellarus, launched in January 2025, is designed to scale innovative healthcare
solutions that support customers in creating a health care experience deserving
of their family, friends, and neighbors.  Â
Â
Stellarus is part of a family of organizations that is overseen by a nonprofit
corporate entity named Ascendiun. The Ascendiun Family of Companies also
includes Blue Shield of California and its subsidiary, Blue Shield of California
Promise Health Plan and Altais, a clinical services company.Â
Stellarus’ vision is to empower its customers to create a healthcare experience
that is worthy of their family, friends, and neighbors. Stellarus’ objective is
to offer innovative, modern, scalable solutions that challenge the health care
status quo. This very closely aligns with Blue Shield of California’s vision by
using innovation to improve quality, affordability, and experience for members.Â
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To achieve our mission, we foster an environment where all employees can thrive
and contribute fully to address the needs of the various communities we serve.
We are committed to creating and maintaining a supportive workplace that upholds
our values and advances our goals.
Our Values:Â
At Stellarus, our core values of agility, trust, drive, courage and service
shape our approach to developing innovative product offerings.
Our Workplace Model:Â
We believe in fostering a workplace environment that balances purposeful
in-person collaboration with flexibility - providing clear expectations while
respecting the diverse needs of our workforce. Our workplace model is designed
around intentional in-person interaction, collaboration,
connection, creativity and flexibility:
* For most teams, this means coming into the office two days per week.
* Employees living more than 50 miles from an office location, out of state
employees, and employees in certain member-facing roles should work with
their manager to determine in-office time based on business need.
* For employees with medical conditions that may impact their ability to work
in-office, we are committed to engaging in an interactive process and
providing reasonable accommodations to ensure their work environment is
conducive to their success and well-being.
The Company reserves the right to require more presence in the office based on
business needs, and requirements are subject to change with periodic reviews.
Physical Requirements:
Office Environment - roles involving part to full time schedule in Office
Environment. Based in our physical offices and work from home office/deskwork -
Activity level: Sedentary, frequency most of work day.
Please click here for further physical requirement detail.
[https://www.blueshieldca.com/physical-job-requirements]Â
Equal Employment Opportunity:
External hires must pass a background check/drug screen. Qualified applicants
with arrest records and/or conviction records will be considered for employment
in a manner consistent with Federal, State and local laws, including but not
limited to the San Francisco Fair Chance Ordinance. All qualified applicants
will receive consideration for employment without regards to race, color,
religion, sex, national origin, sexual orientation, gender identity, protected
veteran status or disability status and any other classification protected by
Federal, State and local laws.
Skills
- Product Strategy
- Product Roadmap
- Healthcare
- Digital Solutions
- AI
- Machine Learning
- Data Analysis
- Stakeholder Management
- Cross-functional Leadership
- User Experience
- API Integration
- Compliance
- Risk Management
- Go-to-market Strategy
- KPI Definition
- Technical Trade-offs
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