JPMorgan Chase & Co.
International Product Manager (US) - Infrastructure Platforms
- Plano, Texas
- Onsite
- full time
- $133k–$215k/year
- Posted today
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About the role
You enjoy shaping the future of product innovation as a core leader, driving
value for customers, guiding successful launches, and exceeding expectations.
Join our dynamic team and make a meaningful impact by delivering high-quality
products that resonate with clients.Â
As a Product Manager in Infrastructure Platforms, Â you are an integral part of
the team that innovates new product offerings and leads the end-to-end product
life cycle. As a core leader, you are responsible for acting as the voice of the
customer and developing profitable products that provide customer value.
Utilizing your deep understanding of how to get a product off the ground, you
guide the successful launch of products, gather crucial feedback, and ensure
top-tier client experiences. With a strong commitment to scalability,
resiliency, and stability, you collaborate closely with cross-functional teams
to deliver high-quality products that exceed customer expectations. Â The Product
Management Staff VP is an individual contributor embedded in the IP
International product management team, partnering with the Head of Product and
product managers to strengthen operating cadence, portfolio visibility, and
day-to-day effectiveness. The role does not own a roadmap; it enables consistent
execution by maintaining shared practices, tools, and portfolio insights so
product managers can focus on strategy, customers, and delivery. The team
delivers platform capabilities across regions while staying defensible in risk,
regulatory, and audit discussions; this role supports clear “source of truth”
documentation, decision traceability, and configuration-first approaches where
regional variance is needed. Â As reporting and operating practices mature, the
role helps reduce manual effort through automation. Experience with approved
internal AI tools—or strong interest in learning and applying them
responsibly—to improve tracking, reporting, and workflows is valued. This is a
high-impact, high-visibility role for someone who thrives in complexity, moves
between strategy and execution, and enjoys making others more effective through
collaboration and strong operational follow-through.
Job responsibilitiesÂ
* Develops a product strategy and product vision that delivers value to
customersÂ
* Manages discovery efforts and market research to uncover customer solutions
and integrate them into the product roadmapÂ
* Owns, maintains, and develops a product backlog that enables development to
support the overall strategic roadmap and value propositionÂ
* Builds the framework and tracks the product's key success metrics such as
cost, feature and functionality, risk posture, and reliabilityÂ
* Defines and executes the product strategy and roadmap for global
infrastructure platform services supporting international office and branch
environments
* Â Partners with engineering, architecture, cybersecurity, and line-of-business
stakeholders to deliver scalable, resilient, and standardized infrastructure
capabilities across diverse site types
* Â Prioritizes product investments by evaluating customer needs, operational
requirements, risk considerations, and business value outcomes
* Â Drives adoption of platform standards, service patterns, and hosting models
that improve consistency, speed to delivery, and operational efficiency
across global locations
* Â Collaborates with technology teams to enhance resiliency, failover
capabilities, network segmentation, and overall platform reliability
* Â Establishes product success measures and uses data-driven insights to
monitor service health, customer experience, adoption, and business impact
* Â Communicates product vision, roadmap priorities, and delivery progress to
senior leaders and cross-functional stakeholders while balancing competing
priorities and dependencies
Â
Required qualifications, capabilities, and skillsÂ
* 5+ years of experience or equivalent expertise in product management or a
relevant domain areaÂ
* Advanced knowledge of the product development life cycle, design, and data
analyticsÂ
* Proven ability to lead product life cycle activities including discovery,
ideation, strategic development, requirements definition, and value
managementÂ
* Experience managing technology infrastructure, network, platform, cloud, or
enterprise technology products in a complex global environment
* Â Strong understanding of scalability, resiliency, availability, stability,
and risk management principles within enterprise technology platforms
* Â Demonstrated ability to influence cross-functional teams and drive alignment
across engineering, operations, architecture, cybersecurity, and business
stakeholders
* Â Experience translating customer and business requirements into product
roadmaps, features, and measurable outcomes
* Â Strong analytical, communication, and stakeholder management skills, with
the ability to present recommendations and tradeoffs to senior leadership
Â
Preferred qualifications, capabilities, and skillsÂ
* Demonstrated prior experience working in a highly matrixed, complex
organizationÂ
* Experience supporting global infrastructure platforms, network services,
workplace technology, or branch and office technology solutions
* Knowledge of enterprise networking concepts, including WAN connectivity,
resiliency models, segmentation, and failover strategies
* Familiarity with Zero Trust principles, security controls, and regulatory or
risk management frameworks
* Experience developing products that support geographically distributed users
and international business operations
* Track record of leading platform modernization, standardization, or
large-scale transformation initiatives
* Experience working in a highly regulated financial services or similarly
complex industry environment
Â
JPMorganChase, one of the oldest financial institutions, offers innovative
financial solutions to millions of consumers, small businesses and many of the
world’s most prominent corporate, institutional and government clients under the
J.P. Morgan and Chase brands. Our history spans over 200 years and today we are
a leader in investment banking, consumer and small business banking, commercial
banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined
based on the role, experience, skill set and location. Those in eligible roles
may receive commission-based pay and/or discretionary incentive compensation,
paid in the form of cash and/or forfeitable equity, awarded in recognition of
individual achievements and contributions. We also offer a range of benefits and
programs to meet employee needs, based on eligibility. These benefits include
comprehensive health care coverage, on-site health and wellness centers, a
retirement savings plan, backup childcare, tuition reimbursement, mental health
support, financial coaching and more. Additional details about total
compensation and benefits will be provided during the hiring process.Â
We recognize that our people are our strength and the diverse talents they bring
to our global workforce are directly linked to our success. We are an equal
opportunity employer and place a high value on diversity and inclusion at our
company. We do not discriminate on the basis of any protected attribute,
including race, religion, color, national origin, gender, sexual orientation,
gender identity, gender expression, age, marital or veteran status, pregnancy or
disability, or any other basis protected under applicable law. We also make
reasonable accommodations for applicants’ and employees’ religious practices and
beliefs, as well as mental health or physical disability needs. Visit our FAQs
[https://careers.jpmorgan.com/us/en/how-we-hire/faqs]Â for more information about
requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including
Disability/Veterans
Our professionals in our Corporate Functions cover a diverse range of areas from
finance and risk to human resources and marketing. Our corporate teams are an
essential part of our company, ensuring that we’re setting our businesses,
clients, customers and employees up for success.
Skills
- Product management
- Infrastructure platforms
- Product life cycle
- Strategic planning
- Data analytics
- Stakeholder management
- Risk management
- Cloud computing
- Enterprise technology
- Network services
- Cybersecurity
- Platform modernization
- Zero trust principles
- Requirement definition
- Cross-functional leadership
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