JPMorgan Chase & Co.
Consumer Banking, Deposits 2.0 - Product Manager, Vice President
- Plano, Texas
- Onsite
- full time
- Posted today
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About the role
You enjoy shaping the future of product innovation as a core leader, driving
value for customers, guiding successful launches, and exceeding expectations.
Join our dynamic team and make a meaningful impact by delivering high-quality
products that resonate with clients. Shape the future of banking experiences
while growing your career alongside partners across technology, architecture,
design, and data. Here, you'll own outcomes that create measurable value for
customers, the business, and operations, and help build a flexible, scalable
ecosystem that accelerates delivery and future innovation.
As a Product Manager in Deposits 2.0, you are an integral part of the team that
innovates new product offerings and leads the end-to-end product life cycle. As
a core leader, you are responsible for acting as the voice of the customer and
developing profitable products that provide customer value. Utilizing your deep
understanding of how to get a product off the ground, you guide the successful
launch of products, gather crucial feedback, and ensure top-tier client
experiences. With a strong commitment to scalability, resiliency, and stability,
you collaborate closely with cross-functional teams to deliver high-quality
products that exceed customer expectations. You own product outcomes from
strategy and target-state definition through delivery, launch, adoption, and
continuous improvement.
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Job responsibilities
* Develops a product strategy and product vision that delivers value to
customers
* Manages discovery efforts and market research to uncover customer solutions
and integrate them into the product roadmap
* Owns, maintains, and develops a product backlog that enables development to
support the overall strategic roadmap and value proposition
* Builds the framework and tracks the product's key success metrics such as
cost, feature and functionality, risk posture, and reliability
* Defines target-state journeys, workflows, business processes, decision
points, and exception handling across interconnected products, services, and
platforms
* Translates customer, business, and operational needs into clear, testable
requirements, features, and acceptance criteria
* Partners with technology, architecture, design, data teams and co-supplier
teams in the customer journey to shape solution direction and delivery
approaches
* Drives integrated planning, prioritization, dependency management, and
execution readiness across complex initiatives
* Identifies and resolves risks, gaps, blockers, and key decisions while
driving accountability and alignment
* Uses customer feedback, operational insights, and performance data to inform
prioritization and roadmap decisions
* Champions modern product management practices and the responsible use of
AI-enabled tools
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Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise in product management or a
relevant domain area
* Advanced knowledge of the product development life cycle, design, and data
analytics
* Proven ability to lead product life cycle activities including discovery,
ideation, strategic development, requirements definition, and value
management
* Demonstrated ability to translate strategy into actionable requirements and
measurable business outcomes
* Strong leadership and partnership skills across business and technology
organizations
* Experience managing priorities, dependencies, risks, and stakeholder
alignment in complex environments
* Strong analytical, communication, and decision-making skills
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Preferred qualifications, capabilities, and skills
* Demonstrated prior experience working in a highly matrixed, complex
organization
* Experience operating in large-scale, highly regulated organizations
* Experience leading products, platforms, customer journeys, or business
capabilities through the full product life cycle
Chase is a leading financial services firm, helping nearly half of America’s
households and small businesses achieve their financial goals through a broad
range of financial products. Our mission is to create engaged, lifelong
relationships and put our customers at the heart of everything we do. We also
help small businesses, nonprofits and cities grow, delivering solutions to solve
all their financial needs.Â
We offer a competitive total rewards package including base salary determined
based on the role, experience, skill set and location. Those in eligible roles
may receive commission-based pay and/or discretionary incentive compensation,
paid in the form of cash and/or forfeitable equity, awarded in recognition of
individual achievements and contributions. We also offer a range of benefits
and programs to meet employee needs, based on eligibility. These benefits
include comprehensive health care coverage, on-site health and wellness centers,
a retirement savings plan, backup childcare, tuition reimbursement, mental
health support, financial coaching and more. Additional details about total
compensation and benefits will be provided during the hiring process.Â
We recognize that our people are our strength and the diverse talents they bring
to our global workforce are directly linked to our success. We are an equal
opportunity employer and place a high value on diversity and inclusion at our
company. We do not discriminate on the basis of any protected attribute,
including race, religion, color, national origin, gender, sexual orientation,
gender identity, gender expression, age, marital or veteran status, pregnancy or
disability, or any other basis protected under applicable law. We also make
reasonable accommodations for applicants’ and employees’ religious practices and
beliefs, as well as mental health or physical disability needs. Visit our FAQs
[https://careers.jpmorgan.com/us/en/how-we-hire/faqs]Â for more information about
requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
Our Consumer & Community Banking division serves our Chase customers through a
range of financial services, including personal banking, credit cards,
mortgages, auto financing, investment advice, small business loans and payment
processing. We’re proud to lead the U.S. in credit card sales and deposit growth
and have the most-used digital solutions – all while ranking first in customer
satisfaction.
We are here to help you manage your money with checking, savings and credit
cards, combining the latest banking technology with comprehensive solutions to
meet the financial needs of nearly half of U.S. households.
Skills
- Product management
- Product life cycle
- Market research
- Product strategy
- Data analytics
- Stakeholder management
- Strategic planning
- Requirements definition
- Risk management
- Cross-functional leadership
- Customer journey mapping
- Product roadmap
- Decision-making
- Communication
- Financial services
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