Technical Product Manager - Platform

About Us At Félix [https://felixpago.com/], we are building the indispensable financial companion for Latinos in the US. We combine an AI-powered, conversational-first interface with real-time financial infrastructure to make cross-border money movement as easy as sending a text. Starting with fast, affordable remittances powered by AI and crypto rails, we are expanding into credit, savings, and wallet services to support the complete immigrant financial journey. Our ambition is to deliver a white-glove financial experience with the simplicity of a conversation to a community the traditional financial system has historically overlooked. We are a hyper-growth Series C company, backed by over $300 million in funding from top-tier global investors, including Andreessen Horowitz, QED, Castle Island, Switch Ventures, HTwenty, Monashees, General Catalyst Customer Value Fund. This isn't just about the numbers; it's a testament to the trust our investors have in our vision and our team. Additionally, Félix was selected as an "Endeavor Entrepreneur" and was a recipient of the CrossTech Fintech Startups Award. Joining Félix means you will be part of a team building a legacy, a company that will outlive us all. This is a rare opportunity to apply your skills to a deeply meaningful mission, serving a community that has been underserved for too long. We are a team that is fiercely loyal to each other, where radical transparency and constructive feedback are how we grow and push for excellence. We are bold, we care less about what others are doing, and more about creating sustainable value and a product that truly makes our users' lives better. We are building the future, today. About the role We are seeking a highly hands-on and Technical Product Manager to build and scale the core platform services that power Félix. These are the APIs, integrations, and real-time systems that every Félix product depends on to move money and data reliably between our users, our partners, and our internal teams. This role is for someone who thinks in systems, reusable components, and service contracts, not individual features. You will own a set of platform capabilities end to end: partner and provider integrations, routing and orchestration logic, service reliability, and the data that tells us how the platform is performing. You will be a doer, not just a delegator, working side by side with engineering on architecture and tradeoffs while owning the metrics that matter. What you’ll focus on * Define & Execute Platform Strategy – Work with Product and Engineering leadership to own the roadmap for core platform services, unifying external providers and internal systems into scalable, reusable building blocks that multiple product teams consume. * Own Core APIs & Integrations – Drive the design and evolution of the APIs and partner integrations at the heart of our infrastructure, including service contracts, versioning, error handling, and developer experience for internal consumers. * Build for Resilience – Partner with engineering on routing, fallback, and retry logic across multiple providers. Balance success rates, cost, latency, and reliability, and drive monitoring and automation that catch issues before users feel them. * Hands-On Data Analysis – Own platform health metrics and have a hands-on relationship with the data.  * Scale New Capabilities – Launch new integrations, providers, and services as Félix expands into new products and markets, including real-time disbursement and money movement across borders. * Cross-Functional Collaboration – Work closely with Engineering, Finance, Operations, Fraud, and Compliance to turn complex requirements into clean platform solutions. * Partner Management – Evaluate, integrate, and manage relationships with external technology and financial partners, and communicate platform strategy and impact to executive leadership. What you’ll bring * 5+ years of product management experience in a fast-paced environment where you were a primary builder. * Deep technical fluency. You are comfortable discussing system design, API architecture, and service dependencies with engineers, * Experience owning platform-level metrics (reliability, latency, success rate, cost) and using them to drive improvements. * Experience integrating and managing third-party providers or partners via API. * Strong ownership and a bias toward action; comfortable working hands-on rather than delegating. * Strong stakeholder management and communication skills with technical and non-technical audiences, including executives and external partners. These are the applicable requisites, although equivalent competencies in any of the above will also be considered. What We Offer * The starting base salary for this role typically ranges between $145,000 and $185,000 USD in Miami, tailored to experience and skill set. Because we are all owners of Félix, equity is a core component of our total compensation package. Your recruiter will walk you through our complete benefits, health coverage, equity structure, and total compensation details during your first call. Equal Opportunity Employer At Félix, we are committed to providing equal employment opportunities to all qualified employees and applicants without regard to race, religion, nationality, sex, sexual orientation, gender identity, age, or disability. This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, training, compensation, benefits, and termination. Want to learn more about our privacy practices? Check out our Privacy Policy [https://www.felixpago.com/en/legal].