Senior ServiceNow CMDB Data Integrity and Security Product Manager

Job Summary: Defines the product vision, and roadmap, ensuring alignment with customer needs, business goals, and market trends; Leads the end-to-end lifecycle of a complex, high-impact product. Drives business outcomes and continuous improvement leveraging financial insights, team metrics, KPIs and inspiring teams to achieve excellence. Accountable for maximizing product value. Act as the voice of the customer in planning sessions and related events.   Key Responsibilities: Define and evolve the product vision and roadmap; lead the teams in delivering solutions oriented around business impact ensuring it supports business goals and representing the voice of the customer. Conducts market research, user interviews, and data analysis to inform product decisions, define personas and their pain points ensuring these insights inform product requirements and solution development. Technical understanding of the scope of enabler work; Collaborates with Enterprise and Solution Architect/Engineering to assist decisions and sequencing of technology enablers. Shape product backlog with clearly defined and prioritized user stories, defects, enablers and acceptance criteria, ensuring ongoing alignment with evolving business priorities and stakeholder expectations. Accepts user stories as done, including validation of the stories meeting acceptance criteria; has appropriate acceptance tests, and complies with the Definition of Done (DoD). Drive user acceptance testing and ensure features meet business and quality standards before release. Partner with the Scrum Master/s and Agile Coach/s to drive continuous improvement. In partnership with InfoSec / legal teams, ensure that systems meet company standards for security, compliance and data privacy. Participate in release planning, sprint planning and demos with stakeholders; Actively participate in PI Planning, System Demos, and Inspect & Adapt events as the voice of the customer. Define and track key team performance metrics, KPIs and objectives and key results (OKRs) to ensure alignment with strategic goals. Work closely with business owners and other stakeholders to define product goals, success metrics, roadmap and establish the products’ business value, support messaging, communication and customer outreach as necessary. Financially responsible for the product – ensures the product investments are successful throughout product lifecycle. Responsible for people management including work plan development, performance management, and people development. Responsible for team building and development including organization structure, recruiting, team management. Cummins is an equal opportunity employer. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, sex, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity, or other status protected by law.