Clera
Senior Product Manager, SMB Platform
- New York, New York
- Hybrid
- full time
- $160k–$200k/year
- Posted yesterday
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About the role
About the Role
Join a fintech product team building a small-business financial platform. You will lead a high-impact area spanning customer onboarding, business workflows, integrations, and customer-facing AI, helping small businesses manage financial work more easily.
What You'll Do
Own the roadmap for customer-facing AI features, applying AI to make financial tasks more intuitive and efficient.
Improve the customer journey from signup through activation and ongoing engagement.
Build business tools for invoicing, workflow automation, reminders, reconciliation, and everyday financial operations.
Set strategy for integrations and APIs across accounting, payments, payroll, and business software.
Explore LLMs, agentic workflows, and automation while balancing usefulness, accuracy, privacy, and risk.
Run experiments across onboarding, activation, adoption, and retention, using metrics to guide product decisions.
Partner with Engineering, Design, Data, Risk, Compliance, and go-to-market teams to deliver products.
What We're Looking For
5 to 15 years of relevant product management experience at a senior level.
Experience building products that use AI, LLMs, or agentic workflows.
Experience building integrations, APIs, or platform products.
Familiarity with discovery and awareness channels such as SEO, AEO and LLM-driven search, organic, affiliate, and content.
A bachelor's degree; an advanced degree or relevant analytical or technical background is a plus.
Strong cross-functional collaboration and a data-informed approach to product experimentation.
Compensation & Benefits
Base salary is $160,000 to $200,000 annually. Visa sponsorship is not available.
Location
Hybrid position in New York, New York, with 2 to 3 days onsite each week.
Skills
- Product Management
- AI Product Development
- Large Language Models
- Agentic Workflows
- Platform Products
- Integrations
- APIs
- Customer Onboarding
- Product Roadmapping
- Workflow Automation
- Financial Operations
- Product Experimentation
- Data-Informed Decision-Making
- Cross-Functional Collaboration
- SEO
- AEO
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