Product Manager -Zoom Integration

    As a Product Manager- Zoom Integration in the Collaboration & Communication team, you are responsible for the end-to-end success of one or more products aligned to a product area. They support the vision created by the Product Area Lead by ensuring the solutions under their management are both valuable and viable. We are seeking a dynamic Product Manager to lead our Video Center solution, a core component of our Enterprise Meetings and Video Services portfolio. The Video Center, powered by Kaltura, is a cloud-based platform that enables the creation, hosting, management, and distribution of video content across the firm. This solution supports a wide range of use cases, including recorded trainings, seminars, and line-of-business, all-hands meetings, ensuring content is accessible for future playback and collaboration.  As Product Manager, you will drive the strategy, roadmap, and execution of the Video Center platform, partnering with stakeholders across Learning & Development, business units, and technology teams. You will champion solutions that support our hybrid work model, enhancing collaboration for both in-room and remote participants. Your responsibilities include understanding customer needs, translating them into prioritized product backlog items, monitoring engagement and satisfaction, and managing stakeholder expectations. You will collaborate with a global team based in Buenos Aires, New Jersey and New York.    Job responsibilities * Defines and communicates product vision and strategy in line with the customers’ long-term business goals * Conducts market research and tracks industry developments with regards to productivity, collaboration, data, AI/ML solutions and understands implications to product vision and strategy  * Identifies market need, interfacing with line of business technology customers as needed to define the scope and position of the product  * Defines and manages the product's business metrics, including cost, feature and functionality, risk posture and reliability  * Creates and maintains the product's definition, product roadmap & customer facing SLOs/SLAs  * Prioritizes the product backlog and maintains a vision for the product  * Oversees and drives the go-to-market and strategic marketing plans for the product  * Creates a safe environment for experimentation and failures to support fast learning cycles  * Manages the senior stakeholder community and customer advisory boards  * Leads by example, exhibiting robust risk measures while advocating for adherence throughout the development lifecycle    Required qualifications, capabilities, and skills  * Strong Experience in Technology product management role within enterprise environment  * Demonstrated success in a product management role with an emphasis on delivering collaboration solutions to the enterprise  * Proven experience providing roadmaps, product overviews, reports, backlog, and documentation for enterprise technology solutions  * Knowledge of technology standards, industry trends, and emerging technologies  * Understanding of software development methodologies and practices (SDLC, Agile, Scrum, etc.)  * Strong written and verbal communication skills with the ability to articulate concepts to a senior management and customers  * Proven experience of building strong, cohesive partnerships with key stakeholders  * Strong interpersonal skills to manage relationships with a variety of partners and stakeholders  * Experience writing technical stories in JIRA/confluence using industry standard notations         JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.  We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs [https://careers.jpmorgan.com/us/en/how-we-hire/faqs] for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.