Clera

Staff Product Manager, Document & Knowledge Management

  • San Francisco, California
  • Onsite
  • full time
  • Posted today

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About the role

About the Role We are a fast-growing AI platform transforming how legal and professional services operate โ€” end-to-end. With strong product-market fit, world-class investor backing, and customers spanning 50+ countries, we're scaling rapidly and defining a new category in the legal tech space. As a Staff Product Manager for our document and knowledge management platform, you will own and drive the product vision, strategy, and execution for a critical foundation that powers how legal professionals interact with our AI capabilities. This platform enables law firms and enterprise clients to securely store, organize, search, and leverage their documents and institutional knowledge within our AI-powered ecosystem. This is a high-impact, high-visibility role where you will directly shape how the world's leading law firms and enterprises organize and unlock value from their most sensitive documents. What You'll Do Define and own the product vision and roadmap: Develop a compelling product strategy that balances near-term customer needs with long-term platform investments, aligned with the company's mission to transform professional services through AI. Drive end-to-end product development: Lead cross-functional teams โ€” including engineering, design, AI/ML, and go-to-market โ€” to ship high-quality features from ideation through launch and iteration. Partner deeply with engineering: Work closely with engineering leadership to make technical and architectural decisions, dive into complex problems, and ensure systems are scalable, secure, and performant. Champion customer needs: Collaborate with Customer Success, Sales, and domain experts to deeply understand user workflows and translate them into impactful product requirements. Build key capabilities: Drive development of file management, AI-enabled search and Q&A, document extraction, secure cross-workspace sharing, and integrations with enterprise document management systems (e.g., iManage, SharePoint, Dropbox). Leverage data: Use product analytics and qualitative research to inform prioritization decisions and measure impact. Ensure enterprise-grade standards: Maintain a strong focus on security, compliance, and data privacy considerations critical to legal and enterprise clients. What We're Looking For Dealbreakers (must-haves): Demonstrated experience owning product vision, strategy, and execution for enterprise software products at a staff or senior PM level Eligibility to work in the United States โ€” visa sponsorship is not available Required: Experience leading the development of document and/or knowledge management platforms, ideally for legal or professional services Experience incorporating AI or agentic capabilities into product design and roadmap Strong cross-functional leadership and stakeholder management across engineering, design, sales, marketing, and legal/privacy teams Proficiency in user research, requirement gathering, and translating customer needs into clear product requirements Data-driven decision making with hands-on experience using product analytics tools Solid understanding of enterprise SaaS security, compliance, and data privacy requirements Willingness to work on-site in San Francisco, Los Angeles, or New York City (or relocate) and travel as needed Location & Work Arrangement This role is on-site at one of our US offices: San Francisco, CA, Los Angeles, CA, or New York City, NY. Relocation support may be available. Some travel is expected. Compensation & Benefits Compensation will be competitive and commensurate with experience, including base salary, equity, and a comprehensive benefits package. Specific details will be shared during the interview process.

Skills

  • Product management
  • Product strategy
  • AI
  • Machine learning
  • Document management
  • Knowledge management
  • Cross-functional leadership
  • Stakeholder management
  • User research
  • Product analytics
  • SaaS security
  • Compliance
  • Data privacy
  • Roadmap development
  • Enterprise software

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