Apple
Product Manager - Retail Technology
- Cupertino, California
- Onsite
- full time
- Posted yesterday
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About the role
Are you a dynamic and highly motivated Product Manager ready to share your
unique experience with Apple's Retail Technology Product Team? As a team we are
responsible for the systems that Apple customers interact with and employees
engage to create the Apple experiences in our retail stores! As a Product
Manager on our team, you’ll be a part of diverse and supportive team that
ensures our technology fulfills Apple’s vision of delivering the best Retail
experience in the world. You’ll partner with Engineering, Merchandising,
Operations, Online, and Marketing teams to deliver technology solutions that
enhance the customer experience and optimize business processes in our stores.
DESCRIPTION
Design technology solutions supporting large cross-functional projects that
impact many systems. Represent interests of business, customer and technology
stakeholders through the design, development, and deployment of new technology
and systems. Project management leadership during implementation. Ability to
ensure coordination of funding, release schedules, project status, issue
resolution, resource alignment, and quality standards are met. Collaborate with
partners and engineering teams to identify, mobilize, and execute solutions
leading design reviews, feature prioritization, and negotiating features to meet
release schedules. Establish product roadmaps for systems or a portfolio of
systems supporting a business operation. Clearly articulate and clarify detailed
requirements that are intended for engineering and UI design teams to build new
software. Up to 15% travel (domestic and international).
MINIMUM QUALIFICATIONS
Demonstrated ability to work with partners to clarify business problems,
identify process/user experience improvement opportunities, and represent
business interests during the design and development of technology solutions.
Expertise writing detailed business requirements intended for software
engineering, UI/UX design, and track record of working with engineering/design
partners to build technology solutions. Comfort in working with internal and
external stakeholders to deliver solutions to business problems. Ability to
negotiate scope and timelines to achieve KPIs, leveraging data to make product
enhancement recommendations. Experience planning, managing, and leading
sophisticated technology projects in a high-paced, constantly evolving work
environment, leading teams through issue resolution throughout the entire
development lifecycle. Success collaborating with software engineering partners
to reduce technical debt, introduce new technologies, and migrate to new
architectures. Excellent meeting facilitation through strong written, verbal,
and presentation abilities.
PREFERRED QUALIFICATIONS
Experience using Agile development methodologies and familiarity using
JIRA/Confluence to document business requirements. Prioritizing work into Epics,
User Stories, and writing Acceptance Criteria is a plus. Experience with complex
mobile device management, content management, and data analytics platforms a
plus. Experience building interactive digital experiences that demonstrate
product/service features and encourage hands-on demos a plus. 5+ years of
product or technology management experience a plus.
Skills
- Product Management
- Retail Technology
- Project Management
- Business Requirements
- Stakeholder Management
- Agile Methodologies
- Jira
- Confluence
- UI/UX Design
- Data Analytics
- Mobile Device Management
- Content Management
- Feature Prioritization
- Product Roadmaps
- Technical Debt Reduction
- Cross-functional Leadership
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