Staples Retail
Product Manager - Retail Applications
- Framingham, Massachusetts
- Onsite
- full time
- Posted today
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About the role
The Retail Technology team is responsible for delivering reliable, efficient,
and scalable applications that support the in-store experience across Staples'
U.S. Retail footprint. The team partners across Store Operations, Merchandising,
Finance, Loss Prevention, OMNI, and Engineering to deliver technology solutions
that improve associate productivity, enhance customer experiences, streamline
operations, and support critical retail business processes.
Staples is seeking a Product Manager - Retail Applications to help shape and
evolve the technology capabilities used across our retail store environment.
This role is responsible for defining product strategy, managing roadmaps and
backlogs, and partnering with cross-functional stakeholders to deliver solutions
that improve store operations, associate workflows, customer experiences, and
business process execution. The ideal candidate is equally comfortable balancing
strategic platform thinking with hands-on product delivery and thrives in a
collaborative, fast-paced retail environment.
What You'll Be Doing
* Own and evolve retail application capabilities that support store operations,
associate workflows, customer experiences, and business process execution.
* Define and manage product roadmaps aligned with business priorities,
operational needs, and long-term platform strategy.
* Prioritize and manage product backlogs, balancing business value, technical
feasibility, operational readiness, and delivery timelines.
* Lead deployment planning and release schedules in partnership with
engineering and business teams to ensure successful, low-risk
implementations.
* Partner with engineering teams to translate business requirements into user
stories, acceptance criteria, and scalable technology solutions.
* Ensure application data accuracy, usability, reliability, and operational
integrity across workflows and integrations.
* Collaborate with Finance, Merchandising, OMNI, Store Operations, and Loss
Prevention teams to support enterprise initiatives and improve operational
execution.
* Continuously identify opportunities to enhance system performance,
reliability, usability, and the overall associate experience.
What You Bring to the Table
* Ability to bridge business needs and technical execution by transforming
complex requirements into actionable solutions.
* Strong experience collaborating with engineering teams in Agile environments
and driving successful product delivery.
* Exceptional cross-functional partnership and stakeholder management skills.
* Analytical mindset with a focus on continuous improvement, operational
excellence, and data-driven decision making.
* Excellent communication skills with the ability to influence and align
diverse stakeholders.
* Passion for building scalable technology solutions that improve retail
operations and customer experiences.
What's Needed - Basic Qualifications
* Bachelor's degree in Business, Technology, or a related field, or equivalent
experience.
* 5+ years of product management experience, preferably supporting retail,
store systems, or enterprise technology platforms.
* Experience managing the full product lifecycle from strategy and planning
through delivery and continuous improvement.
* Hands-on experience working within Agile methodologies and cross-functional
product teams.
What's Needed - Preferred Qualifications
* Experience managing retail applications, store systems, enterprise platforms,
or other business-critical technology solutions.
* Strong understanding of retail operations, associate workflows, and store
technology ecosystems.
* Experience supporting pricing, promotions, loyalty, fulfillment, customer
engagement, or related retail capabilities.
* Familiarity with application integrations, data flows, operational reporting,
and enterprise system dependencies.
* Experience partnering with Finance, Operations, Merchandising, OMNI, or other
enterprise functions to deliver scalable business solutions.
* Demonstrated success operating in complex, cross-functional environments with
multiple stakeholders and competing priorities.
* Focus on system reliability, performance optimization, and delivering
intuitive end-user experiences
Get great perks.
* Bonus plan and generous amount of paid time off, including one Floating
Holiday each year
* Flexible work arrangements, including flexible work hours
* 401(k) plan with company match, medical, dental, vision, life and disability
insurance with many more optional benefits
* Associate store discount and more perks (discounts on mobile plans, movie
tickets, etc.)
The salary range represents the expected compensation for this role at the time
of posting. The specific base pay may be influenced by a variety of factors to
include the candidate's experience, skill set, education, geography, business
considerations, and internal equity. In addition to base pay, this role may be
eligible for bonuses, or other forms of variable compensation.
#LI-KA1
The world of working and learning has changed. This is your opportunity to be a
part of a brand transformation and growth strategy within the retail industry.
Staples is helping our customers and community discover innovative products,
services, and inspiration that unlock what’s possible, while empowering you to
unlock your potential. Our people are the heart of our success and there has
never been a better time to join us as we lead the way in a new era of working
and learning.
Want to learn more about Staples Stores? Visit RetailCareers.Staples.com
[https://fa-exhh-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/StaplesRetail]
for information and to learn about our career opportunities.
Click here to learn more about the employee benefits, programs and perks offered
at Staples!
[https://fa-exhh-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/StaplesRetail/pages/8002]
Staples is an Equal Opportunity Employer. All qualified applicants will receive
consideration for employment without regard to race, color, religion, sex,
gender identity, sexual orientation, age, national origin, protected veteran
status, disability, or any other basis protected by federal, state, or local
law.
Staples is committed to working with and providing reasonable accommodations to
individuals with disabilities. If you need a reasonable accommodation because of
a disability for any part of the employment process, please call 1-888-490-4747
for more information.
Qualified applications with arrest or conviction records will be considered for
employment in accordance with the Los Angeles County Fair Chance Ordinance for
Employers and the California Fair Chance Act; as well as with any other state
and local Fair Chance Ordinance/Act regulations.
It is unlawful in Massachusetts to require or administer a lie detector test as
a condition of employment or continued employment. An employer who violates this
law shall be subject to criminal penalties and civil liability.
Skills
- Product management
- Retail technology
- Product strategy
- Roadmap management
- Backlog prioritization
- Agile methodologies
- Stakeholder management
- Cross-functional collaboration
- Data-driven decision making
- System reliability
- Operational excellence
- User stories
- Deployment planning
- Retail operations
- Technical execution
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