Product Manager - Money Movement

Responsibilities include but are not limited to: * Own product strategy and roadmap, aligning initiatives to business goals, customer needs, and performance insights. * Manage end-to-end digital experiences, identifying and prioritizing improvements that enhance usability, conversion, engagement, and efficiency. * Define and track key performance metrics (e.g., adoption, conversion, activation, engagement, satisfaction) and use data to inform decisions. * Leverage data and AI-driven insights to identify opportunities for personalization, automation, and improved customer outcomes. * Translate business needs into product requirements, including user stories, acceptance criteria, and backlog prioritization. * Partner with technology and design teams to deliver high-quality, scalable solutions in an agile environment. * Drive ongoing optimization, including experimentation (A/B testing), iterative improvements, and continuous learning. * Collaborate across stakeholders to ensure alignment with business, regulatory, risk, and operational requirements. * Act as the voice of the customer, ensuring solutions are intuitive, integrated, and aligned to customer expectations. * Evaluate emerging technologies, including AI and automation capabilities, to enhance product functionality and operational efficiency. * Monitor product performance post-launch, identifying issues, risks, and opportunities to improve outcomes. Qualifications Required Skills: * Ability to prioritize and manage workflow. * Ability to work in a team environment. * Ability to build trust, value others, communicate effectively, drive execution, foster innovation, focus on the customer, collaborate with others, solve problems creatively and demonstrate high integrity. * Be an expert with respect to the competition. * Demonstrate the ability to interact and cooperate with all company employees. * Excellent written and verbal communication skills. * Expertise using Microsoft Office applications. Required Experience: * High School or GED and a minimum of 5 years in product management, product development or product ownership. Demonstrated experience managing end-to-end product lifecycle. Preferred Experience: * Business degree in Business, Design, Technology, or related field. * Background in service design, journey mapping, or design systems. * Familiarity with AI-enabled products and responsible AI design principles. * Experience working across digital and assisted channels.