US Fitness Holdings
Product Manager, Member Experience
- McLean, Virginia
- Onsite
- full time
- Posted 2 days ago
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About the role
Product Manager, Member Experience
We're hiring a Product Manager to own the digital experience for our members, focusing on our mobile app and other member-facing technologies. You'll drive the roadmap, dig into what members need, and work closely with our dev team to ship features that make their experience better.
What You'll Do:
Own and prioritize the product roadmap and backlog
Gather requirements from members, staff, and internal stakeholders
Partner with engineering and design to scope and ship features
Create Product Requirements Documents and corresponding user stories
Run user research and testing to validate what we build
Track success metrics and let data guide decisions
Operate as scrum master for the product team
What We're Looking For:
5+ years of product management experience, ideally with consumer apps
Strong track record of managing roadmaps, writing requirements, and collaborating with development teams
Comfort running user research to back up product decisions
Great communication skills, you'll bounce between technical and non-technical folks
Passion for fitness, wellness, or member-centric experiences
Experience managing vendor relationships
What’s Nice to Have:
UX/UI experience
A/B Testing experience
Technical know-how, able to understand APIs and basic architectural structure
What Makes You Successful:
Creative problem-solver who brings vision to product decisions
Proactive partner in identifying areas for improvement and building the product roadmap
Benefits & Perks:
Complimentary club membership + guest privileges
Discounts on training, spa services, programs, and apparel
Medical, dental, vision, life insurance, 401(k), and paid time off
Why Join Onelife Fitness?
This is an opportunity to shape the digital experience for one of the fastest-growing health club companies in the industry. You'll have a direct impact on how members interact with our app and technology, working at the intersection of product, fitness, and member experience as we continue to grow through new club development and acquisitions. If you're passionate about building great products, solving member pain points, and creating exceptional digital experiences, we'd love to hear from you.
ONELIFE FITNESS IS AN EQUAL OPPORTUNITY EMPLOYER
Know Your Rights
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
Skills
- Product management
- Roadmap management
- Backlog grooming
- User research
- User testing
- Product requirements documentation
- User stories
- Scrum master
- Stakeholder management
- Vendor management
- Data analysis
- UX/UI
- A/B testing
- API knowledge
- Mobile app development
- Communication
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