JPMorgan Chase & Co.
Product Manager Embedded Finance - Healthcare Payments - Vice President
- Philadelphia, Pennsylvania
- Onsite
- full time
- $133k–$215k/year
- Posted today
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About the role
You enjoy shaping the future of product innovation as a core leader, driving
value for customers, guiding successful launches, and exceeding expectations.
Join our dynamic team and make a meaningful impact by delivering high-quality
products that resonate with clients.
As a Product Manager of Embedded Finance for Healthcare, you are an integral
part of the team that innovates new product offerings and leads the end-to-end
product life cycle within the J.P. Morgan Healthcare Payments organization. As a
core leader, you are responsible for acting as the voice of the customer and
developing profitable products that provide customer value. Utilizing your deep
understanding of how to get a product off the ground, you guide the successful
launch of products, gather crucial feedback, and ensure top-tier client
experiences. With a strong commitment to scalability, resiliency, and stability,
you collaborate closely with cross-functional teams to deliver high-quality
products that exceed customer expectations.
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J.P. Morgan Healthcare Payments supports healthcare organizations of all sizes
with an end-to-end suite of solutions built specifically for healthcare. Backed
by deep industry expertise and the scale of J.P. Morgan Payments, we connect
consumers, providers, payers, and health tech companies across every healthcare
payment transaction, creating a faster, simpler experience for all. Our
solutions are compliant and certified to HIPAAÂ to securely process payments and
move healthcare data at scale. Through embedded integration, they streamline
operations, reduce friction, and improve the consumer experience.
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Job responsibilitiesÂ
* Develops a product strategy and product vision that delivers value to
customers
* Manages discovery efforts and market research to uncover customer solutions
and integrate them into the product roadmap
* Owns, maintains, and develops a product backlog that enables development to
support the overall strategic roadmap and value proposition
* Builds the framework and tracks the product's key success metrics such as
cost, feature and functionality, risk posture, and reliability
* Lead end-to-end product launch delivery for new and enhanced/changed
healthcare payments products, from intake through go-live and post-launch
stabilization.
* Build and manage integrated launch plans across Product, Technology,
Operations, Implementation/Service, and client-facing teams; drive clear
milestones and acceptance criteria.
* Manage dependencies across platforms, vendors, and partner teams and
proactively communicate key milestones at an executive level
* Lead product operationalization: ensure procedures, support models, controls,
and handoffs are defined and executed prior to launch.
* Coordinate change readiness for internal stakeholders and clients (training,
communications, documentation, FAQs).
* Establish launch reporting and metrics (delivery progress, readiness status,
operational KPIs, adoption/performance signals) and communicate updates to
senior stakeholders.
* Facilitate launch retrospectives and drive measurable continuous improvement
to tooling, processes, and cross-functional ways of working.
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Required qualifications, capabilities, and skillsÂ
* 5+ years of experience or equivalent expertise in product management or a
relevant domain area
* Advanced knowledge of the product development life cycle, design, and data
analytics
* Proven ability to lead product life cycle activities including discovery,
ideation, strategic development, requirements definition, and value
management
* Demonstrated success leading end-to-end launches for new products and major
enhancements in a cross-functional environment.
* Strong delivery fundamentals: planning, dependency management, governance,
and executive-level status reporting.
* Proven ability to drive change readiness and operationalization (process
design, training, support models, documentation).
* Strong stakeholder management skills, including influencing without authority
and managing competing priorities.
* Strong analytical and problem-solving skills; ability to define metrics and
use data to drive decisions and continuous improvement.
* Excellent written and verbal communication; can simplify complexity for
varied audiences.
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Preferred qualifications, capabilities, and skillsÂ
* Demonstrated prior experience working in a highly matrixed, complex
organization
* Strong data literacy (dashboards, KPI definition, post-launch monitoring) and
comfort partnering with analytics teams.
* Payments or healthcare experience a plus.
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JPMorganChase, one of the oldest financial institutions, offers innovative
financial solutions to millions of consumers, small businesses and many of the
world’s most prominent corporate, institutional and government clients under the
J.P. Morgan and Chase brands. Our history spans over 200 years and today we are
a leader in investment banking, consumer and small business banking, commercial
banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined
based on the role, experience, skill set and location. Those in eligible roles
may receive commission-based pay and/or discretionary incentive compensation,
paid in the form of cash and/or forfeitable equity, awarded in recognition of
individual achievements and contributions. We also offer a range of benefits and
programs to meet employee needs, based on eligibility. These benefits include
comprehensive health care coverage, on-site health and wellness centers, a
retirement savings plan, backup childcare, tuition reimbursement, mental health
support, financial coaching and more. Additional details about total
compensation and benefits will be provided during the hiring process.Â
We recognize that our people are our strength and the diverse talents they bring
to our global workforce are directly linked to our success. We are an equal
opportunity employer and place a high value on diversity and inclusion at our
company. We do not discriminate on the basis of any protected attribute,
including race, religion, color, national origin, gender, sexual orientation,
gender identity, gender expression, age, marital or veteran status, pregnancy or
disability, or any other basis protected under applicable law. We also make
reasonable accommodations for applicants’ and employees’ religious practices and
beliefs, as well as mental health or physical disability needs. Visit our FAQs
[https://careers.jpmorgan.com/us/en/how-we-hire/faqs]Â for more information about
requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including
Disability/Veterans
J.P. Morgan’s Commercial & Investment Bank is a global leader across banking,
markets, securities services and payments. Corporations, governments and
institutions throughout the world entrust us with their business in more than
100 countries. The Commercial & Investment Bank provides strategic advice,
raises capital, manages risk and extends liquidity in markets around the world.Â
Skills
- Product management
- Embedded finance
- Healthcare payments
- Product strategy
- Product roadmap
- Data analytics
- Stakeholder management
- Project management
- Dependency management
- Operationalization
- Market research
- Product life cycle
- Change readiness
- Strategic planning
- Problem-solving
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