DTCC
Product Manager Director
- Jersey City, New Jersey
- Hybrid
- full time
- $125k–$220k/year
- Posted today
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About the role
Are you ready to make an impact at DTCC?
Do you want to work on critical financial-market infrastructure, collaborate
with a dynamic and supportive team, and receive investment in your professional
development? At DTCC, we are at the forefront of innovation in the financial
markets and are committed to helping our employees grow and succeed. We foster a
thriving internal community and are committed to creating a workplace that
reflects the world we serve.
Pay and Benefits:
* Competitive compensation, including base pay and annual incentive
* Comprehensive health and life insurance and well-being benefits
* Pension
* Paid Time Off and Personal/Family Care, and other leaves of absence when
needed to support your physical, financial, and emotional well-being.
* DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote
(Onsite Tuesdays, Wednesdays and a third day of your choosing)
The Impact You Will Have in This Role:
The Settlement Product Management Director role is responsible for overseeing
and enhancing the safety, resiliency, efficiency, and client experience of
DTCC’s day-to-day DTC settlement services (Run the Business / bank ‘pillar). The
role provides senior product leadership across the production lifecycle, using
data, disciplined governance, strong documentation, and clear accountability to
identify emerging risks, manage business impact, and sustain reliable outcomes
for clients and the market.
Operating within Equity Clearing & Settlement’s integrated product model, the
Director partners closely with Operations, Risk, Technology, Client Services,
Regulatory Relations, and Finance and in tandem with Product Managers focused on
delivery (Deliver the Business) and strategy (Change the Business) pillars. The
role serves as a senior subject-matter leader for the DTC settlement lifecycle
and translates production insight, client needs, controls, incidents, regulatory
obligations, and performance trends into prioritized actions and sustainable
product improvements.
Key Responsibilities:
* Settlement product leadership: Provide end-to-end product oversight for DTC
settlement services and related capabilities, with a strong understanding of
transaction input, processing, settlement completion, intraday activity,
cutoffs, end-of-day processing, and downstream dependencies.
* Production health and service performance: Monitor volumes, service levels,
exceptions, client impacts, incidents, recurring defects, and operational
trends; use data to expose issues early, establish accountability, and drive
timely resolution.
* Risk, controls, and resiliency: Partner with Operations, Risk, Technology,
and control functions to maintain a sound control environment, address
findings and vulnerabilities, strengthen recovery and contingency readiness,
and support applicable regulatory and resilience obligations.
* Settlement domain stewardship: Apply knowledge of DTC settlement processing,
including settlement controls and liquidity and risk-management mechanisms,
to assess business impacts and support safe, efficient market outcomes.
* Incident and problem management: Act as a senior Product Management lead for
significant production events, coordinating impact assessment, stakeholder
communication, root-cause follow-through, remediation, and lessons learned.
* Client and industry experience: Maintain a client-centric perspective across
daily service management; engage with clients and internal client-facing
teams to understand issues, communicate impacts, and identify opportunities
to improve transparency, usability, and service quality.
* Change intake and prioritization: Convert production insights, client
feedback, risk items, regulatory needs, and operational pain points into
clearly defined enhancements; partner with Deliver the Business and Change
the Business to sequence work and ensure appropriate ownership and execution.
* Release and operational readiness: Represent Run the Business in release
planning, testing, implementation, and readiness reviews; confirm that
procedures, controls, communications, training, support models, and
escalation paths are complete before production deployment.
* Governance and management reporting: Prepare clear, data-driven materials for
leadership and governance forums, providing transparent views of service
health, risks, issues, decisions, dependencies, and recommended actions.
* Financial and capacity management: Contribute to annual planning, budgeting,
resource prioritization, vendor oversight, and cost management for the
Settlement product portfolio.
* Cross-functional leadership: Break down silos and align global teams across
Product, Operations, Technology, Risk, Legal, Compliance, Finance, and Client
Services around shared outcomes.
* People leadership: Lead, coach, and develop product professionals; set clear
expectations, promote accountability and sound judgment, and foster a culture
of collaboration, continuous improvement, and client focus.
Note: The primary responsibilities of this role are not limited to the
activities described above.
Qualifications:
* Minimum of 10 years of related experience in product management, securities
processing, market infrastructure, financial services operations, or a
comparable discipline
* Bachelor Degree Preferred or equivalent experience.
Talents Needed for Success:
* Deep understanding of U.S. equity market structure, the end-to-end trade
lifecycle, and post-trade clearing and settlement processes.
* Familiarity with DTC settlement controls and liquidity and risk-management
mechanisms, including the Collateral Monitor, Net Debit Cap, Settlement
Progress Payments, and related exception-management processes.
* Working knowledge of settlement transaction flows, intraday and end-of-day
processing, controls, cutoffs, participant impacts, exception management, and
relevant risk and liquidity mechanisms.
* Demonstrated experience managing production services in a highly regulated,
high-availability environment, including operational risk, controls,
resilience, incident response, and root-cause remediation.
* Strong product-management discipline, including backlog prioritization,
requirements definition, release planning, operational readiness, and product
lifecycle management and governance, and the interaction among Run the
Business, delivery, and longer-term strategic change.
* Working knowledge of Agile delivery practices and tools such as Jira or
comparable product and workflow-management platforms.
* Executive-level written, verbal communication, and presentation skills.
* Ability to create dashboards, business cases, and governance materials that
translate complex information and settlement issues, risks, and
recommendations into clear and concise decisions and actions.
* Proven ability to use metrics, trend analysis, and structured problem solving
to identify risks, analyze service volumes, performance indicators, assess
client and business impacts, and make decisions using reporting,
visualization, or business-intelligence tools.
* Ability to influence senior stakeholders and make sound decisions across
Product, Operations, Technology, Risk, Legal, Compliance, Finance, and
client-facing organizations.
* Experience leading cross-functional and global teams through complex issues,
competing priorities, and time-sensitive events.
* Experience engaging clients, regulators, industry groups, or other market
participants on complex operational or settlement topics.
The salary range is indicative for roles at the same level within DTCC across
all US locations. Actual salary is determined based on the role, location,
individual experience, skills, and other considerations. We are an equal
opportunity employer and value diversity at our company. We do not discriminate
on the basis of race, religion, color, national origin, sex, gender, gender
expression, sexual orientation, age, marital status, veteran status, or
disability status. We will ensure that individuals with disabilities are
provided reasonable accommodation to participate in the job application or
interview process, to perform essential job functions, and to receive other
benefits and privileges of employment. Please contact us to request
accommodation.
With over 50 years of experience, DTCC is the premier post-trade market
infrastructure for the global financial services industry. From 20 locations
around the world, DTCC, through its subsidiaries, automates, centralizes, and
standardizes the processing of financial transactions, mitigating risk,
increasing transparency, enhancing performance and driving efficiency for
thousands of broker/dealers, custodian banks and asset managers. Industry owned
and governed, the firm innovates purposefully, simplifying the complexities of
clearing, settlement, asset servicing, transaction processing, trade reporting
and data services across asset classes, bringing enhanced resilience and
soundness to existing financial markets while advancing the digital asset
ecosystem. In 2024, DTCC’s subsidiaries processed securities transactions valued
at U.S. $3.7 quadrillion and its depository subsidiary provided custody and
asset servicing for securities issues from over 150 countries and territories
valued at U.S. $99 trillion. DTCC’s Global Trade Repository service, through
locally registered, licensed, or approved trade repositories, processes more
than 25 billion messages annually. To learn more, please visit us
at www.dtcc.com [http://www.dtcc.com/] or connect with us on LinkedIn
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DTCC proudly supports Flexible Work Arrangements favoring openness and gives
people freedom to do their jobs well, by encouraging diverse opinions and
emphasizing teamwork. When you join our team, you’ll have an opportunity to
make meaningful contributions at a company that is recognized as a thought
leader in both the financial services and technology industries. A DTCC career
is more than a good way to earn a living. It’s the chance to make a difference
at a company that’s truly one of a kind.
Learn more about Clearance and Settlement by clicking here
[https://www.dtcc.com/clearance-settlement-guide/index.html#/dashboard].
Skills
- Product management
- Securities processing
- Financial services operations
- Market infrastructure
- Risk management
- Liquidity management
- Incident management
- Agile delivery
- Jira
- Data analysis
- Stakeholder management
- Governance
- Regulatory compliance
- Strategic planning
- Cross-functional leadership
- Client relationship management
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