Senior Product Manager

Job Description: Before you apply, please note: This is an hybrid role open to candidates within commuting distance of our South Salt Lake City headquarters. This means working in office on average about two times per week. As a Senior Product Manager working on PDQ Connect’s core feature set, you will refine and develop the product roadmap and requirements for Connect’s core functionality. You will interact closely with customers and become a SME in your problem space. You will work directly with a UX designer and engineering team in delivering your vision, while also getting internal alignment and enthusiasm for what you are building. What you'll be doing: Identifying the most important problems to solve through conducting live customer research and meeting with prospects. This includes performing market & competitor research, analyzing usage & written feedback, and more. Collaborating with design by translating research into clear product requirements, ideating on design needs, and vibe-coding prototypes under their direction to move fast without creating rework. Collaborating with engineering by partnering to understand feasibility and scope of impact of product plans, writing Product Requirement Docs and user stories, and progressing the process from feature idea to fully shipped. Defining the roadmap for your problem space and getting alignment both internally and externally through stakeholder management. Working with teams outside product management to ensure product positioning, messaging, and product launches are smooth. Serving as the subject matter expert for your product, target customer, and problem space. Attending recurring product development meetings to stay current on progress and unblock designers and engineers. Developing and reporting on a list of metrics that can be used to measure product health and usage. Stepping in to improve processes around research, development, or product delivery. We're looking for people who have: 4+ years of experience as a product manager Proven track record of launching & supporting customer facing features or products Design literacy: able to evaluate UX quality, give meaningful design feedback, and prototype ideas independently Who you are: Ownership: You take responsibility for projects, drive results, and deliver on commitments Honesty: You demonstrate integrity, transparency, and ethical behavior in all interactions Collaboration: You work effectively with cross-functional teams and foster a culture of teamwork Improvement: You continuously seek opportunities for growth, innovation, and personal development Ability to identify problems and create impactful solutions Experience with RMM systems or an IT background Ability to present to large groups Curiosity PDQ Perks & Benefits: PDQ offers all of the great perks and benefits you'd expect from working at a very cool tech company, and even some you might not expect, including: 4-Day Work Week Equity Managers who champion professional development 100% Premium Coverage for medical, dental and vision for you and your dependents 100% Premium Coverage for Short Term Disability, Long Term Disability, Life, and AD&D Insurance Company Match of the first 6% of your employee deferrals Flexible Paid Time Off Policy that treats you like the adult that you are Health Savings Account (HSA) and wellness incentives Quarterly Company Values Award (team member nominated) PDQ is proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. If you would like to request reasonable accommodation for a medical condition or disability during any part of the application process, please contact hr@pdq.com. The majority of PDQ's full-time roles do not qualify for sponsorship of employment visas such as the H-1B visa. This applies to scenarios where a candidate might possess temporary work authorization during their schooling or after graduation (e.g., CPT, OPT), but would require H-1B visa sponsorship within a few years of employment to retain eligibility for employment.