Ford Motor Company

Product Manager, Early Collections

  • Greenville, South Carolina
  • Hybrid
  • full time
  • $68k–$193k/year
  • Posted 13 days ago

Free account required to apply. No card, and you keep 5 new roles a day for free.

About the role

Are you passionate about transforming customer experiences and empowering internal teams with cutting-edge technology? Do you thrive in a dynamic, agile environment focused on delivering tangible value? Our Ford Credit Core + Servicing (C+S) product team is on a mission to build unwavering confidence and loyalty in our internal agents and external customers. We envision a future where our servicing tools and processes provide complete support, enable self-sufficiency, and deliver effective, personalized service exactly when and where it's needed. As a Early Collections Product Manager, you won't just gather requirements; you will be a key driver in delivering software solutions that directly impact on the daily work of Ford Credit Agents and, by extension, the satisfaction of our customers. Embracing a modern agile mindset, you will operate at the intersection of product strategy and technical execution, partnering closely with business, product, and engineering teams. You will ideate, design, and help deliver new functionality into our strategic servicing toolset.

Skills

  • Product Management
  • Agile Methodologies
  • Requirements Gathering
  • Analytical Skills
  • Problem Solving
  • Communication
  • Collaboration
  • Interpersonal Skills
  • Attention to Detail
  • Customer Service
  • Business Analysis
  • Technical Execution
  • User Story Mapping
  • Process Modeling
  • CRM Systems
  • Customer Experience

Other PM roles hiring now