SwitchThink Solutions
Associate Product Manager - Microsoft Solutions
- Phoenix, Arizona
- Onsite
- full time
- Posted 4 days ago
Free account required to apply. No card, and you keep 5 new roles a day for free.
About the role
The Associate Product Manager works under the guidance of the Vice President of
Product in support of the Microsoft solution suite. They drive the business
needs of the company while staying closely connected to the Voice of the
Customer (VoC), maintaining industry and market expertise including subject
matter expertise across the Microsoft 365 ecosystem, including Copilot and all
adjacent products relevant to the business, collaborating with the technical
team, supporting both organizational and individual business line product
roadmaps, and contributing to cross-functional teams in the value delivered to
our clients. They demonstrate strategic thinking, while also being able to
leverage a high degree of technical expertise with both internal and external
efforts.
What you will do here:
Responsible for the analysis, creation, vendor ownership, ongoing management and
communication of the Microsoft products, licenses, costs and roadmap(s) aligned
with business objectives and supported by business cases, business line
requirements and market research. Monitors channel performance to recommend and
lead improvements and new product offerings.
Guides internal stakeholders including, but not limited to, the engineering,
design, information security, and associated external vendor partners to help
determine the best implementation, launch, ongoing sustainment methods/activity
and other associated product lifecycle management considerations.
Executes on programs that drive customer adoption and ROI of assigned products
and services. Works with internal stakeholders to monitor and address product
and client challenges. Translates customer needs and technology directions into
new features and services. Ensures products comply with applicable financial
regulations and data security standards.
Understands, researches, and follows technical trends in the industry,
collaborating closely with internal technical teams to ensure maximum
effectiveness in the delivery of product requirements. Gathers customer feedback
to validate that the product works against stated metrics and adoption targets.
Works as a product owner in an agile team, specifically documenting user
stories, acceptance criteria, and product capabilities. Delivers a prioritized
product backlog ensuring alignment with sprint goals, KPIs, and release
readiness.
Drives adoption metrics and reporting, including tracking adoption rates, user
engagement, and training effectiveness. Communicates Microsoft product changes,
roadmap updates, and release readiness to client and business line stakeholders.
Supports change management efforts related to Microsoft solution rollouts.
Performs other job-related duties as assigned.
What you will need:
Bachelor's degree in Business, Technology, or a technology related field
preferred.
Equivalent combination of education and experience required.
2+ years experience in driving enterprise adoption and utilization of Microsoft
365 and related products required.
2+ years experience in strategic analysis related to system implementation in a
B2B environment required.
2+ years working with cross-functional teams required.
Microsoft 365 and related product experience required.
Proven product management skills and experience required.
Demonstrated combination of technical aptitude and high emotional intelligence
required.
Experience in Agile methodologies and product lifecycle required.
Excellent written, verbal and presentation communication skills appropriate to
all levels of the organization as well as clients required.
Proficiency in all Microsoft 365 and adjunct solutions required.
Change management experience related to technology adoption and rollouts
required.
Microsoft 365 Fundamentals required.
Microsoft 365 Administrator required.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace
and perform pre-employment substance abuse testing.
For additional information about our organization, careers, and benefits visit:
http://www.desertfinancial.com/careers.
Skills
- Product Management
- Microsoft 365 Ecosystem
- Agile Methodologies
- Strategic Analysis
- Change Management
- User Story Documentation
- Product Roadmap Management
- Stakeholder Management
- B2B System Implementation
- Data Security Standards
- Market Research
- Technical Aptitude
- Emotional Intelligence
- Presentation Skills
- Product Lifecycle Management
- Customer Adoption Tracking
Other PM roles hiring now
- Senior Product Manager I - AladdinNeuberger Berman · New York, New York
- Product Manager, Enterprise Data PlatformGoogle · San Jose, California
- Web Product ManagerCoralogix · San Francisco, California
- Senior Product Manager, PlatformEqual Parts · Austin, Texas
- Senior Product ManagerJobgether
- Staff Product Manager (MOM)The TJX Companies, Inc. · Marlborough, Massachusetts