Product Manager - Credit Origination - Senior Associate

We have an exciting and rewarding opportunity for you to take your Product Associate career to the next level. As a Product Associate at JPMorgan Chase, you'll be discovering, designing, and delivering an end-to-end credit process that helps clients and internal partners including bankers, underwriters, and credit operations specialists. You'll be a part of team which works cross-functionally with those partners, technologists and designers to develop and deploy value-added solutions across the credit delivery lifecycle and iterate on those solutions for continuous improvement.   Job Responsibilities : * Bridge gaps in manual processes by mapping end-to-end “as-is” workflows (people/process/tools), identifying handoffs, rework loops, control points, and failure points, then designing “to-be” flows that reduce manual touchpoints and improve cycle time, quality, and compliance. * Run structured discovery to understand how work is done today through stakeholder interviews, shadowing, workflow walkthroughs, and artifact review (templates, trackers, email trails, SOPs), documenting true operational steps vs. assumed process and surfacing undocumented dependencies. * Collaborate with Design Teams, Business Partners, and Product Owners to design user experience, define detailed requirements, and deliver new product features, ensuring designs account for operational realities, edge cases, and manual-work reduction opportunities. * Establish outcome-focused governance by publishing regular KPI readouts and decision logs, aligning on expected benefits vs. realized benefits, and transparently calling out gaps with corrective actions (process changes, backlog reprioritization, training, additional automation, or controls enhancements). * Lead end-to-end product lifecycle and day-to-day execution, driving discovery and ideation through strategic development, detailed requirements definition, delivery, and ongoing value management, while owning prioritization, stakeholder/client communications and experience, project management, including when things go wrong, by leading incident triage, coordinating cross-functional war rooms (Product, Engineering, Ops, Risk/Controls, vendors), driving root-cause analysis, and ensuring timely recovery with clear client/business communications. * Assist in planning and managing the release schedule and milestones for software releases, ensuring smooth transitions in both UAT and production environments * Develop and maintain release management processes and documentation. Ensure adoption and achievement of business objectives through robust change management activities     Required qualifications, capabilities, and skills : * 5+ years applied experience on strategy, product management or transformation initiatives * Understanding of the software development lifecycle (SDLC) and agile methodologies * Deep understanding of commercial lending products and processes * Strong analytical skills and proficiency in leveraging data to support product decisions * Ability to work effectively with cross-functional teams and manage multiple priorities * Excellent communication and stakeholder management skills JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.  We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs [https://careers.jpmorgan.com/us/en/how-we-hire/faqs] for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans J.P. Morgan's Global Banking business is one of the largest wholesale banking client franchises in the world. We serve clients, including corporations, governments, states, municipalities, healthcare organizations, education institutions, banks and investors. Global Investment Banking supports a broad range of corporations, institutions and governments by providing strategic advice, capital raising and risk management expertise.